Payment services Review
RuKassa is a payment services provider that has been in operation for several years. It has gained a reputation for its reliable and secure payment processing services. However, some users have reported issues with delayed transactions and customer service response times. Overall, RuKassa has a mix of positive and negative feedback from users.
Services Offered
RuKassa offers a variety of services, including online payment processing, invoicing, and subscription management. Users have praised the ease of use of the platform and the ability to customize payment options. However, some have mentioned limitations in terms of integrations with other platforms and lack of advanced reporting tools.
Fees and Commissions
RuKassa charges competitive fees for its services, with transparent pricing structures. However, some users have expressed dissatisfaction with the high transaction fees for international payments. Additionally, there are fees associated with chargebacks and refunds, which can add up for businesses with high transaction volumes.
User Experience
Users have generally found the RuKassa platform to be user-friendly and intuitive. The interface is clean and easy to navigate, making it simple for both businesses and customers to make payments. However, some users have reported issues with slow loading times and occasional glitches in the system.
Customer Support
RuKassa offers customer support through email and live chat, with response times varying depending on the nature of the issue. Some users have praised the helpfulness of the support team, while others have experienced delays in getting their queries resolved. Overall, customer support is a mixed bag for RuKassa.
Pros and Cons
Pros
– Easy to use platform
– Customizable payment options
– Transparent pricing
Cons
– High transaction fees for international payments
– Limited integrations with other platforms
– Slow customer service response times
Final Verdict
Overall, RuKassa is a reliable payment services provider with a user-friendly platform and transparent pricing. However, there are areas for improvement, such as reducing transaction fees for international payments and improving customer service response times. Users should weigh the pros and cons before deciding to use RuKassa for their payment processing needs.
RuKassa Payment Services offers a wide range of payment solutions, but the interface could be more user-friendly.